Refund policy
Thank you for choosing Call Light Krew! If you need to initiate a return or request a refund, or just have a question about our brand, we're here to assist you every step of the way. Please follow these instructions to ensure a smooth and efficient process:
We offer returns/refund for:
- We sent you the wrong thing (our bad)
- Your shirt arrived damaged or defective (also our bad)
Refund/Return requests must be made within 30 days of purchase. No refunds/refunds will be made past 30 days from purchase date. Please contact support@calllightkrew.com if you believe you're eligible for either
Contact Us Directly: Please send an email to Support@calllightkrew.com with the following details to facilitate a quick resolution:
- Order Details: Include your order number and any other pertinent information related to your purchase.
- Description of the Issue: Clearly describe the specific issue or problem you encountered with the product.
- Supporting Images: If applicable, attach images that help illustrate the problem. Visual evidence can greatly assist our team in understanding your concern.
Review Your Email: Double-check to ensure that all the information provided is accurate and complete before sending it.
Send Your Email: Once your email is ready, send it to us, and our dedicated team will review your request promptly. We strive to address all return/refund requests as quickly as possible to ensure your utmost satisfaction. If you have any additional questions or require further assistance, please don't hesitate to reach out. We're here to help! support@calllightkrew.com
Fine Print: This policy may be updated without notice because life's unpredictable. For the current version, hit us up at support@calllightkrew.com.
Pro tip: Follow the care instructions so your shirt lasts longer than your last set of scrubs.
Thank You For Your Patronage!